Some of the most
frequently asked questions!

You’ve probably heard about GPS tracking software before, with its application becoming more and more prevalent in today’s technologically advanced business world. Whether you’ve seen it on TV or in movies, read about it in trade publications, or heard about it from colleagues, it’s out there. And whether you’re responsible for the vehicle fleet of a large company, or a member of the public with only one vehicle to keep track of, a GPS tracking system can benefit you in all sorts of ways, from a financial standpoint to giving you peace of mind.

In order to improve your understanding of this software, our list of FAQs attempts to answer all your queries, doubts and concerns, right from basic to complex.

Maark device is a GPS/GSM feature enabled instrument used for vehicle tracking / assets tracking.

To add a device in your Maark mobile app, follow the following steps:

  • Step1:Click on the Maark app of your phone.
  • Step2:Click ‘Home’ menu at the left hand side of the screen.
  • Step3: touch the ‘plus (+)Add Device’ button at the header of the screen to add device.
  • Step4: In the next screen, enter the desired vehicle no and in the next line enter the IMEI no(the unique IMEI number which is printed on the device box).
  • Step5: click Add device button, Then, scroll down the map and you will see that a new map has been formed with the name of your device that you have added.

Or you can go to this page for video reference https://maark.my/how-it-works/

Yes, you can transfer the device from one vehicle to another vehicle but there will be a service charge payable to the engineer.

Once you are done with the device installation in your car and the Maark App installation in your phone respectively, then, to check the location of your vehicle(s), you need to follow these simple steps:

  • Step1: Click on the Maark app icon in the app
  • Step2: Select the name of the device and click on the pin to get the latest location.

Basically we install a Maark GPS tracking device into your vehicle or asset and it sends the data to a satellite. then sends the information to our server which you have access to and there you can then see your vehicle or item you want to track.

Yes, you can share to anyone you want.follow the following steps:

  • Step1: Click Maark app in your phone and Go to the home.
  • Step2: Select the name of the device and Swipe to left.
  • Step3: click share button, click Add button at the button of the screen to share the device.
  • Step4: Enter email address of the person you want to share the vehicle with.
  • Step5: Click share button.

This feature lets you see the 90 days track history of the person/device on an interactive map.

  • Step 1 : Select the name of the device.
  • Step 2 : click on history, select date and from to to date & time.
  • Step 3 : Select the preferred view: map view.

Yes, you can export reports to a excel file.

Yes, the Maark featured devices come for all ranges of Light Motor vehicles, heavy vehicles, two wheelers, car etc.

This depends on the model/type of device selected and the model & type of vehicle to be installed in. As it is a security option/measure thus only the owner of the vehicle knows the location of the device.

  • Step1: Click Maark app in your phone and Go to the home.
  • Step2: Select the name of the device and Swipe to left.
  • Step3: click share button,click delete button the person/device you don’t want to track/get tracked by.

Yes, you can track multiple devices even from different platforms with your one account. Refer to the steps mentioned to ‘add a device’ to add more devices.

The information, which is given by all of, our devices, is generally about the current location of vehicles, their routes, various notification, their location history, reporting and much more. Book a demo for more insights.

*The special features of devices may vary from model to mode

Yes, we use SSL (Secure Sockets Layer) encryption and other security protocols. Users also get additional unique login password protection to ensure safety while using the web version

Maark allows unlimited tracking of phones/devices, One can add any number of devices into his/her Maark account.

To use the web version of Maark you need to follow these steps:

  • Step1: Type https://webapp.maark.my/ onto your PC provided by the support team
  • Step2: In the login screen and type your user name and password
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